Usually do not enjoy which gambling enterprise
You should never play that it local casino. ten each spin. ($5) and you can had $0.42?? I-go and request an alternative incentive plus they state regrettably we can not situation a different sort of added bonus. Cheapest casino ever before.
Thanks for extend and also for revealing the feedback. We really apologize to the frustration because of your own recent incentive experience as well as the rage this has composed.
At the Quick Ports, we well worth all our devoted people and make an effort to promote fair and you will satisfying advertising. Take note that most bonuses is susceptible to the Terminology and you can Conditions, hence explanation qualifications, really worth, and you can regularity constraints. Even as we understand it might be disappointing whenever standard commonly met, we constantly ratings viewpoints such your to be sure all of our added bonus offers remain engaging and you can fair for everyone.
To help you subsequent, i please inquire you contact our faithful assistance cluster from the – this will allow us to opinion your bank account especially and determine if we provide a rewarding quality.
Account repeatedly frozen and you may withdrawals not paid
We have educated frequent complications with FastSlots: � On the , We expected a detachment out of �175. My personal membership was kings chance online casino bonus quickly frozen and you can reopened many hours later, without explanation. � On the , We expected �305. My personal account try again prohibited, and also the detachment hasn’t been paid.
I have kept most of the research (screenshots, purchase history, speak logs, emails) and now have called my bank having a chargeback. I’ve together with told the fresh new Hellenic Betting Payment and you can Cyber Crime Department.
This obviously reveals a period of membership clogging and you will withholding funds, and i you should never strongly recommend FastSlots. I strongly suggest warning ahead of transferring hardly any money.Just after FastSlots questioned full KYC verification (ID, selfie, and you can bank statement), We given all questioned data files instantly and accompanied every classes exactly as the requested.
My membership stays frozen rather than reasons, and even after delivering four go after-up letters, I’ve acquired zero react otherwise confirmation on the help people for almost all circumstances.
That is now the second big date my membership might have been signed immediately after a withdrawal demand (the earlier date is on the to have �175).
To date, it is clear you to definitely FastSlots waits or ignores genuine distributions.I’ve all of the characters and you can proof noted and can just do it with lender dispute (chargeback) and you may official grievances to the Hellenic Betting Percentage and you may Cyber Offense Office in the event your concern is perhaps not solved in the near future.
Many thanks for speaking out as well as for discussing so it intricate account of your own feel. We sincerely apologize to your anger and you may concern considering the latest waits in your distributions and short-term suspension system of account.
Take note one to membership critiques and brief suspensions may appear throughout the our very own required verification and you can compliance checks, being in position so that the safeguards of one’s loans and you can adherence to anti-con and AML (Anti-Currency Laundering) guidelines. We all know how tiring it ought to be to tackle disturbances, particularly shortly after distribution all of the called for records and you will pursuing the instructions carefully.
You want to to ensure you which our people often opinion the circumstances carefully and provide an update as fast as possible. Although not, to assist you subsequent and ensure their matter try prioritized, we kindly query you resend your data and you may supporting papers in order to – this can help us get across-look at your circumstances to the conformity service and you may work to the a quick quality.
Wishing already seven days (5 company…
Wishing already 1 week (5 business days) to own a great withdrawl. Called the newest custommer solution multiple times. Carry on saying a similar respond ‘a put is not settled during the the fresh system’. Plus people say this can bring 5 business days. Nevertheless put and you may withdrawl was for a passing fancy date. Making this not the case any further. Love playinf it local casino as well as a great. But it is not acceptable. Called them because of the current email address, and you may alive chat. Often remove that it feedback once i have my currency however, untill now they remains.